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FastEDUCATION™ Seminar

Seminar: Quality Management Concepts

Duration: 3 hours

Expected Audience:  Leaders and performers who need an understanding of how to ensure a quality result from a software development project.

Description: This session presents concepts and methods for quality assurance and quality control on a software project. Topics include basic process definition and management, design and code inspections, testing methods, configuration management, the cost of quality, and statistical quality tools.

Objectives:

  • Gain an Understanding of Key Pertinent Quality Management Concepts
  • Learn how to select and customize a life cycle model based on project characteristics
  • Understand how to define and improve a process
  • Describe reasons for tailoring software processes
  • Identify the organizations that form the foundation of quality for software engineering and project management
  • Understand the fundamentals of a sound configuration management system

Format:    Presentation / discussion / exercises in groups of 5-20.

Outline:

  • Introduction
    • Outline of the Seminar
    • Materials Tour
    • Rationale
  • Overview of Project Quality Management
    • Role of the Software Quality Engineer
    • Cost of Quality
    • Supporting organizations important to quality
    • Quality gurus and their contributions
  • Quality Processes
    • Basics of process definition and management
    • Configuration Management
    • Relationship to Software Development Life Cycle
    • Fundamentals of cycle time reduction for software development
    • Process Improvement
  • Quality Tools
    • Quality assurance
    • Quality control
    • Best Practices
  • Templates
  • Summary & Session Wrap-up

Seminar Materials:

  • Presentation matter
    • Seminar notebook
    • Templates